TAVAS TECHNOLOGIES

Shipping & Delivery Policy

Last updated: October 21, 2026

This policy explains how orders placed through Tavas Technologies are processed, shipped, and delivered. Delivery availability and timing may vary depending on the product, destination, courier, and other circumstances.

1. Order Processing

Orders are processed after the required order details have been received and any applicable verification is completed. Processing may take additional time during weekends, public holidays, promotional periods, or periods of high demand.

An order confirmation does not guarantee immediate dispatch. Orders may be subject to stock availability and address verification.

2. Shipping Locations

We deliver to serviceable locations within India. Delivery availability depends on the destination PIN code, courier coverage, product restrictions, and operational conditions. If a location cannot be served, we may contact you to discuss the available options.

3. Shipping Charges

Any applicable shipping or handling charges will be displayed during checkout before you place your order. If free shipping or a promotional shipping offer is available, its conditions will be shown on the website.

4. Estimated Delivery Time

Delivery timelines are estimates and are not guaranteed unless explicitly stated otherwise. Actual delivery may depend on your location, product availability, courier capacity, weather, public holidays, and other factors outside our reasonable control.

If a significant delay becomes known to us, we will make reasonable efforts to communicate relevant updates using the contact details provided with your order.

5. Shipment Tracking

Where tracking is available, shipment details or a tracking link may be provided after dispatch. Tracking updates are generally supplied by the courier and may not appear immediately after a parcel is handed over.

6. Delivery Address and Contact Details

Please verify your name, phone number, PIN code, and full delivery address before submitting an order. Incorrect or incomplete information may cause delays, failed delivery, or additional courier handling.

Contact us promptly if you notice an error in your delivery details. Changes may not be possible after dispatch.

7. Delivery Attempts and Undelivered Parcels

Courier partners may make delivery attempts or contact you using the information provided with your order. If a parcel cannot be delivered because of an incorrect address, unavailable recipient, refusal, or other delivery issue, it may be returned to us.

If a parcel is returned, please contact us to discuss the available options. Any additional shipping arrangements or charges will be handled in accordance with applicable law and the circumstances of the order.

8. Damaged, Missing, or Incorrect Items

Please inspect your parcel when it arrives. If the package appears damaged, an item is missing, or you receive an incorrect product, contact us as soon as reasonably possible.

Please provide your order number, a description of the issue, and relevant photographs or packaging details where available. We will review the issue and explain the applicable resolution.

This process does not limit any rights available to you under applicable consumer protection law.

9. Cash on Delivery Orders

Cash on Delivery (COD) is available only where offered at checkout and supported for the delivery address. COD orders may be subject to verification before dispatch. Please ensure that the recipient can accept and pay for the order at delivery.

10. Contact Us

For shipping or delivery questions, contact our support team: